Ko wai mātou | Who are we

Ngāti Whātua Ōrākei is a hapū of Ngāti Whātua. We live in and around the Tāmaki isthmus. We hold to our mana motuhake, our history, our culture, our identity, and our reo. Our whakapapa traces to Tuperiri and the hapū Ngā Oho, Te Taoū, and Te Uringutu.   

We are tangata whenua in Tāmaki. Our authority over land and sea rests on take tupuna, take raupatu, ahi kā, and tuku whenua.  

 Ngāti Whātua Ōrākei Trust looks after the collective affairs of our hapū. We have more than 8,000 registered members across Aotearoa and overseas. Ōrākei Marae is our cultural hub.  

 Te Kahu Tōpuni o Tuperiri describes the protective reach of our ancestor across our rohe.  

Purpose of the role

The IT, Systems and Data Manager is responsible for the secure, reliable and strategic delivery of technology services across Ngāti Whātua Ōrākei. This role ensures stable day-to-day IT operations while strengthening cybersecurity posture, system resilience and data integrity across the organisation.

The role leads the management of external IT providers, holding vendors accountable for performance, security and value for money. It oversees infrastructure, platform performance, backup and disaster recovery capability, and ensures change, access and lifecycle management processes reduce organisational risk.

Working closely with the Business Systems & IT Analyst, this role supports integrated systems and robust data environments that enable accurate reporting and informed decision-making. The role leads IT budgeting and roadmap planning, providing the Chief Operations Officer with clear insight into risk posture, system performance and future investment needs.

This position plays a key role in maturing Ngāti Whātua Ōrākei’s technology capability from operational stability to strategic enablement.


Ngā tino pūkenga/whēako | Qualifications & Experience

Essential:

• At least 5 years of experience in a senior IT leadership or technology management role

• Proven experience managing outsourced IT service providers and vendor contracts

• Demonstrated experience overseeing IT operations in a multi-site or complex environment

• Proven ability to manage IT budgets, forecasting and financial reporting

• Experience implementing or strengthening cybersecurity controls and risk management practices

• Strong project management capability with evidence of delivering IT initiatives within scope and budget

• Proven ability to manage day-to-day operations, including planning, communication and stakeholder engagement

• Proven experience managing outsourced IT service providers and technology vendors

• Demonstrated experience in monitoring and enforcing SLAs and contractual performance obligations

• Experience preparing vendor performance reporting for senior leadership

Desirable:

• Experience contributing to data governance or systems integration initiatives

• Experience working within iwi, not-for-profit, public sector or community-based organisations

• Understanding of Māori data sovereignty principles

• Experience working in Te Ao Māori contexts

To be successful in this role, we recognise that the following values & competencies are critical for kaimahi/employees to flourish at Ngāti Whātua Ōrākei:

• Manaakitanga 

• Respect

• Resilience

• Whānau outcome focused

• Collaboration

• Cultural Understanding

Key Result Areas:

• IT Service Delivery & Infrastructure Management: Ensure secure, stable and high-performing IT services across all sites.

• Cybersecurity & Organisational Risk: Strengthen cyber maturity, risk posture and compliance.

• Vendor & Contract Governance: Lead performance monitoring, SLA management and contract renewals.

• IT Strategy, Budget & Roadmap Planning: Develop and manage IT budget and multi-year technology roadmap.

• Data & Systems Enablement: Support integrated systems, secure data environments and accessible reporting capability.

• IT Risk & Compliance: Maintain IT risk register and ensure regulatory and policy compliance.

Requirements & Checks

Applicants must have the right to work in New Zealand. 

Please be aware in applying for this role, you may be required to undergo the following pre-employment checks:

• Police Vetting Report

• Drivers Licence Check 

Apply Now

If you're interested, please click the 'Apply for this job' button at the top or bottom of the page. If you have any questions about the role please email: peopleperformance@nwo.iwi.nz 

We will be reviewing applications and undertaking interviews ahead of the closing date, therefore please do not hesitate to submit your application!